SYNOPSIS OF TEAMBUILDING
Does Your Team Qualify?

Questions to Ask...

Company/Division Background
  • What is your business unit responsible for?
  • How many employees are there?
  • What are your annual sales/revenues?
  • Who are your biggest customers?
  • Any recent business changes?
  • What are your business objectives (long-term and short-term)?
  • What will be the impact if you miss objectives?
  • What results are you getting now?
  • How close are you to meeting those objectives?
  • What are your key business challenges (external and internal)?
  • What are your marketing strategies?
  • What are the three most important things you need to do in your department?
  • What is the mission of your department?

Training Need
  • Who is the target audience (job, length of service, age, size of group)?
  • What problem needs to be addressed? Why?
  • How was that problem identified?
  • Has this problem been addressed in the past? How? With what results?
  • What type of performance is needed if business goals are to be realized?
  • What must supervisors and managers do differently or better in the future?
  • How prepared do you believe they are to perform in this manner?
  • Describe someone who is performing at peak.
  • What must each type of employee do differently or better?
  • What should people be doing to achieve the goal?
  • What will it look like if the goal is achieved?
  • Who is sponsoring/requesting this training? What is important to them?
  • How open is the audience to the training?
  • What is the target date for implementation and completion?
  • What obstacles may hinder completion of the project?
  • What things are contributing to the problem which are not in your control (competition, etc.)?
  • What are the forces outside your control that will make accomplishment of these goals difficult or challenging?
    (for example, changes in the economy or governmental regulations)
  • What are the forces within your control that will make accomplishment of the goals difficult or challenging? (for
    example, reward system, etc.)
  • What forces will help in accomplishing these goals?
  • What are their primary reasons for the goal not being accomplished?
  • Was there ever a time when you were achieving the goal? Why do you think it changed?
  • Do people know what is expected regarding the goal? How do they know?

Success Criteria
  • What are the outcomes desired? What will success look like?
  • How will success be measured?
  • When is a return on investment expected?
  • Who will measure success?
  • If the training goal is achieved, what will be the impact on the organization?
  • How will you know if you meet the goal?
  • What measurements will you use to determine if the goal is met?
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